December 2020

Resilience and its impact on the workforce.

Resilience, commonly defined as the ability to quickly recover from challenges, has been a key theme this year considering the pandemic, social injustice, and the economic climate.

The Cigna Resilience Index 2020 U.S. Report shows that resilience is at risk for 3 in 5 Americans and reveals a significant connection between low resilience, productivity in the workplace, and overall health.1

Low resilience can lead to poor job performance.

The consequences of low resilience can have lasting effects on populations, communities, and businesses in the form of poor job performance, higher likelihood of turnover, and lower job satisfaction.1 Difficulty coping with challenges can lead to greater stress, anxiety, and depression, and if not addressed, can cause some to resort to negative coping strategies and poor physical and mental health.2,3

The survey also shows that building and practicing resilience from a young age greatly influences overall health and well-being through adulthood – which has the potential to reduce health care spending for employers.

Help your clients build resilience in their workforce.

Armed with these findings, we launched GROW FORTH: A Cigna Approach to Building Greater Resilience as a free resource to help people understand and learn more about the various aspects of resilience. Share these tools and information with your clients so that they can begin working with their employees on building resilience in their workforces.

Watch this video to learn how to Grow Stronger, Together.

  1. Cigna Resilience Index: 2020 U.S. Report
  2. Ponte, Katherine. “Coronavirus: Building Mental Health Resilience.” National Alliance on Mental Illness, 20 Apr. 2020.
  3. Mayo Clinic Staff. “Resilience: Build Skills to Endure Hardship.” Mayo Foundation for Medical Education and Research, 27 Oct. 2020.