View Contacts

South Texas

June 23, 2020
Support update from Cigna

The COVID-19 pandemic brings uncertainty for all, particularly for people who have lost benefits and now face financial hardship. Cigna has deployed many helpful programs during the pandemic. We’re working hard to support our provider partners, clients and the community.

  • As part of our commitment to our customers, Cigna waived all customer cost-sharing and co-payments for all testing and treatment for COVID-19 through May 31, 2020. Cigna customers did not pay out-of-pocket costs for COVID-19 related care delivered by an in-network provider anywhere – whether at an office, an urgent care center, emergency room or through virtual care.
  • Cigna deployed hundreds of Cigna doctors and nurse practitioners to support the medical community, and provided customers with a free, interactive COVID-19 risk assessment tool.
  • Recognizing that special circumstances and/or emergency situations may require out-of-network care, we expanded our COVID-19 policy to include out-of-network providers and agreed to reimburse them at Cigna's in-network rates or Medicare rates, as applicable.
    • Cigna’s COVID-19 Customer Protection Program (CPP) safeguards our customers from receiving surprise bills for COVID-19 care, which could jeopardize a family’s financial security. The first program of its kind, the CPP is designed to:
      • Ensure out-of-network health care providers who are caring for Cigna customers requiring care related to COVID-19 are reimbursed at Cigna's in-network rates or Medicare rates, as applicable.
      • Work on behalf of patients to support and resolve any surprise billing issues for COVID-19 care by out-of-network providers.
      • Report excessive and/or egregious billing practices to state and federal regulatory officials and associations and to otherwise exercise full legal options, including appropriate litigation actions.
      • Increase awareness and advocate for broader consumer protections against surprise billing for COVID-19 and beyond.
  • New York Life Foundation and the Cigna Foundation jointly launched the Brave of Heart Fund at E4E Relief, an independent public charity, to provide charitable grants to financially support the families of health care workers who lose their lives in the fight against COVID-19. Through The Brave of Heart Fund, the family of eligible health care workers will be eligible to receive up to $75,000 to help with housing, food, transportation, education, and other living expenses as they begin to move forward. To learn more, visit: https://www.braveofheartfund.com/
  • Express Scripts®, a health services division of Cigna, is launching a temporary new savings program to help ensure that Americans can continue to stay adherent to their prescription medications during the COVID-19 pandemic. Administered by InsideRx ®, the company’s subsidiary that specializes in prescription drug discount programs, Express Scripts Parachute Rx, offers deep discounts on thousands of widely used prescription medications.
  • Cigna has committed over $100,000 to support COVID relief in the Houston area through the following contributions:
    • Cigna is a Major Sponsor with the City of Houston’s “Mask Up Campaign” to provide PPE to seniors and the needy throughout the city.
    • Cigna has made charitable contributions to the Houston food bank in support of their COVID feeding program.
    • Cigna has made a charitable contribution to the Houston Boys and Girls Club in support of their COVID feeding program.
    • Cigna has sponsored the Kelsey foundation in support of their deployment of PPE to Local First Responders.
    • Cigna has made a charitable contribution to “Change Happens!” in support of their COVID feeding and hygiene programs.
    • Cigna has made a charitable contribution to Star of Hope in support of their COVID program.

Where We Are and Whom to Contact

Smaller Business
51-499 employees*

For Louisiana Select Segment sales information, please contact our Houston office:

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Michael Rankin
713.576.4564
Michael.Rankin@Cigna.com

Dental
LeAnn Ewing
Sales Advisor
713.576.4350
Leann.Ewing@Cigna.com
CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Medium Business
500 - 4,999 employees**

For Louisiana Regional Segment sales information, please contact our Houston office:

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Sasha Yamaguchi
Regional Vice President, West Region and Texas Markets
818.268.3053
Sasha.Yamaguchi@Cigna.com

Dental
Debra Carter
Sales Advisor
713.576.4357
Debra.Carter@Cigna.com
CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Large Employers
5,000 or more employees

For Louisiana National Segment sales information, please contact our Houston office:

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Craig Martin
Vice President
972.632.0827
Craig.Martin@Cigna.com

Dental
CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Global Health Benefits

Danielle Turner
713.576.4467
Danielle.Turner@Cigna.com

Individual Private Medical Insurance

Emily Threet
Sales Representative
972.863.5166
Emily.Threet@Cigna.com

*In most states, Cigna offers group insurance coverage to employers with 51 or more full-time employees, as well as administrative services for self-funded plan with as few as 25 full-time employees. For more information about your state, contact your Cigna sales representative.

** Medium Business employers have 501 - 4,999 employees or may have more than 5,000 employees and are located in a single state.

Smaller Business
51-499 employees*

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Michael Rankin
713.576.4564
Michael.Rankin@Cigna.com

Dental
LeAnn Ewing
Sales Advisor
713.576.4350
Leann.Ewing@Cigna.com
CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Medium Business
500 - 4,999 employees**

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Kyle Green
Sales Manager Regional Segment
713.576.4343
Kyle.Green@Cigna.com

Dental
Debra Carter
Sales Advisor
713.576.4357
Debra.Carter@Cigna.com
CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Large Employers
5,000 or more employees

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Craig Martin
Vice President
972.632.0827
Craig.Martin@Cigna.com

Dental
CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Global Health Benefits

Danielle Turner
713.576.4467
Danielle.Turner@Cigna.com

Individual Private Medical Insurance

Emily Threet
Sales Representative
972.863.5166
Emily.Threet@Cigna.com

*In most states, Cigna offers group insurance coverage to employers with 51 or more full-time employees, as well as administrative services for self-funded plan with as few as 25 full-time employees. For more information about your state, contact your Cigna sales representative.

** Medium Business employers have 501 - 4,999 employees or may have more than 5,000 employees and are located in a single state.