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December 13, 2018
Innovative Plan Designs for the Select Market
Smaller Business >

In today’s rapidly changing business environment, organizations and their employees have multiple and evolving benefits needs. Employers are looking for ways to lower their health care costs without having employees absorb more of the expenses. Meanwhile, employees are looking for financial protection. Simultaneously, some employers are looking to increase adoption and penetration into Health Savings Account (HSA) and/or Health Reimbursement Account (HRA) plans.

With many clients offering HSA and/or HRA plans, Cigna has seen firsthand the value they can bring to employers and employees alike. However, moving from a traditional to a high-deductible health plan (HDHP) can be a concern for employees due to the potential out-of-pocket expenses associated with these plans. Cigna has introduced a solution that includes the HSA/HRA Medical Plan bundled with supplemental group employer-paid Hospital and Accident Coverage. This bundled offering is designed specifically to provide employees with comprehensive health care coverage and additional financial protection to help ease out-of-pocket health care costs.

This integrated solution is specifically designed for employers with fewer than 500 employees and is initially launching in Arizona, North Carolina, South Carolina and Texas – with future expansion to additional states planned in 2019. Pairing the employer’s choice of a HDHP with standardized hospital and accident indemnity coverage streamlines the enrollment and eligibility process for the employer. It also helps make it easier for employees to offset unexpected medical costs from a covered hospital stay or accident. To learn more, click here.

Integrating Cigna medical and Cigna supplemental health benefits provides employees with access to the Cigna Simple File® – auto compare program, at no additional cost. Through this program, we carefully review Cigna medical claims and automatically remind employees to submit their eligible hospital and accident claims. Our integrated approach leverages our insights and holistic view of health to help bring you and your employees a better experience.

October 3, 2017
Cigna Sunday Streets

Since its inception, Cigna Sunday Streets has been a celebration of health and community. And on Sunday, October 1, when Cigna Sunday Streets resumed for the fall series, it was also one of gratitude.
 
Cigna, the presenting sponsor of Cigna Sunday Streets, invited members of the community to sign an oversized “thank you” card to Houston’s first responders and city and county officials, for their leadership and acts of heroism during and in the wake of Hurricane Harvey.
 
For more information about Cigna Sunday Streets, visit http://www.houstontx.gov/specialevents/sundaystreets.html

September 1, 2017
Cigna resources in response to Hurricane Harvey

The safety and well-being of everyone we serve – and all of the communities we serve – is our highest priority, and we are taking a number of steps to help our customers access the care they need as easily as possible.

Our focus is on all Cigna customers who reside in more than 50 counties in Texas and Louisiana (the response area may expand as the storm changes path) regardless of plan type.

For Cigna customers living in affected areas:

  • Emergency and urgent outpatient care is covered at an in-network level, regardless of site, as it always is
  • We have waived prior authorization requirements for acute medical care and behavioral health care
  • We are authorizing non-emergency out-of-network (OON) services (inpatient or outpatient) at an in-network level when in-network services are not available because of disruption caused by the hurricane
  • We have lifted prescription refill restrictions (“too soon to refill”)
  • We are forgiving late payment of premiums – no coverage will be canceled due to late payment
  • We will extend, as necessary, any claim filing deadlines for providers, insureds, certificate holders or enrollees of disability programs

Telehealth Services
We realize that the majority of health care providers in the affected areas have also been disrupted. We remind you that customers with plans that include Cigna Telehealth Connection can access telehealth services provided by MDLIVE and Amwell. MDLIVE is offering one free medical consultation through September 8 (possibly longer depending on conditions).

Customers can access telehealth services during this crisis using their smartphone by calling toll-free 24x7x365: MDLIVE 888.726.3171; Amwell: 855.667.9722.

For Video sessions:
Step 1: Visit the myCigna website or the myCigna app
Step 2: Select “Find care”
Step 3: Select “Cigna Telehealth Connection”
Step 3: Select a provider: Amwell or MDLIVE
Step 4: Download the mobile app and login/register to see a provider

MDLive has also established a special phone line to help people affected by Hurricane Harvey. This line is open to the general public as well as Cigna customers: 888.959.9516.

Cigna also provides access to telehealth services for behavioral health: For help finding a behavioral telehealth provider, customers should call: 800.926.2273.

24x7 Telephone Help Line
Cigna has expanded access to its 24x7 telephone help line to provide personal assistance and support for all residents in affected areas. Phone lines are staffed with qualified clinicians who are available to speak with people about how to cope with loss, anxiety, stress or other issues resulting from the hurricane.

People who do not have health benefits or employee assistance program benefits with Cigna can call a special toll-free number - 866.912.1687 - 24 hours a day through October 15.

Customers who have health benefits or employee assistance program benefits with Cigna should call the telephone number on their Cigna I.D. card or 800.244.6224.

Customers with questions about their disability or leave absences should call 800-362-4462 and speak with their claim or leave manager.

Cigna Foundation Contribution to American Red Cross
The Cigna Foundation is making a contribution of $200,000 to the American Red Cross to support hurricane relief in Texas and Louisiana. The Foundation is also matching Cigna employee contributions to the Red Cross.

What’s Next?
Hurricane Harvey is the worst natural disaster we have faced in many years and its impact will continue to be felt for many weeks and months. Cigna will continue to monitor developments to determine how we can best help our clients and customers and the communities we serve.

Where We Are and Whom to Contact

Smaller Business
51-499 employees*

For Louisiana Select Segment sales information, please contact our Houston office:

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Michael Rankin
713.576.4564
Michael.Rankin@Cigna.com

CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Medium Business
500 - 4,999 employees**

For Louisiana Regional Segment sales information, please contact our Houston office:

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Sasha Yamaguchi
Regional Vice President, West Region and Texas Markets
818.268.3053
Sasha.Yamaguchi@Cigna.com

CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Large Employers
5,000 or more employees

For Louisiana National Segment sales information, please contact our Houston office:

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Craig Martin
Vice President
972.632.0827
Craig.Martin@Cigna.com

CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Global Health Benefits

Danielle Turner
713.576.4467
Danielle.Turner@Cigna.com

Individual Private Medical Insurance

Emily Threet
Sales Representative
972.863.5166
Emily.Threet@Cigna.com

*In most states, Cigna offers group insurance coverage to employers with 51 or more full-time employees, as well as administrative services for self-funded plan with as few as 25 full-time employees. For more information about your state, contact your Cigna sales representative.

** Medium Business employers have 501 - 4,999 employees or may have more than 5,000 employees and are located in a single state.

Smaller Business
51-499 employees*

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Michael Rankin
713.576.4564
Michael.Rankin@Cigna.com

CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Medium Business
500 - 4,999 employees**

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Kyle Green
Sales Manager Regional Segment
713.576.4343
Kyle.Green@Cigna.com

CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Large Employers
5,000 or more employees

2800 North Loop West, Suite 700
Houston, TX 77056
Telephone: 713.576.4300

Medical

Craig Martin
Vice President
972.632.0827
Craig.Martin@Cigna.com

CGI

David Budzinski
Regional Market Manager
713.576.4431
David.Budzinski@Cigna.com

Global Health Benefits

Danielle Turner
713.576.4467
Danielle.Turner@Cigna.com

Individual Private Medical Insurance

Emily Threet
Sales Representative
972.863.5166
Emily.Threet@Cigna.com

*In most states, Cigna offers group insurance coverage to employers with 51 or more full-time employees, as well as administrative services for self-funded plan with as few as 25 full-time employees. For more information about your state, contact your Cigna sales representative.

** Medium Business employers have 501 - 4,999 employees or may have more than 5,000 employees and are located in a single state.