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Arizona

June 23, 2020
Another lens to health care: supplemental health.

Leveraging new solutions to solve for today’s healthcare problem.

If the COVID-19 pandemic and its physical, social, and economic repercussions of 2020 have taught us anything, it’s that everything can change at any moment – even by something as tiny as a virus. Financial predictability for employers and our working population has virtually disappeared, while uncertainty about the pandemic’s duration continues to impact our day-to-day operations and personal schedules.

No level of predictive modeling could have projected the degree of change that we’ve all experienced. These changes are causing employers to ask some hard questions, including how to best move forward with supporting their employees through payroll and benefits. Living in such a paradoxical time has us asking the question, “How do we lower our overall cost of healthcare, while simultaneously taking precautions to protect ourselves during a pandemic?”

Wayne Dyer once said, “If you change the way you look at things, the things you look at change.” This statement holds true for today’s health care challenges on individual and group levels. In today’s forever-changed business environment, organizations and their employees have multiple and evolving benefits needs.

Just as this global pandemic could not be predicted, neither can a personal health crisis. While employers search for ways to lower their health care costs without having employees absorb more of the expense, employees are looking for financial protection. The lens that we look through to find solutions to this problem has inevitably changed, as well.

Supplemental health solutions can help bring peace of mind during times of uncertainty.

Cigna has seen firsthand the value that Supplemental Health Solutions – including Accidental Injury, Critical Illness, and Hospital Care – can bring to employees and their families in times of crisis and need, while simultaneously driving down health care costs for employers. These products are designed specifically to provide employees with comprehensive health care coverage and additional financial protection to help ease out-of-pocket health care costs.

With Cigna’s introduction of new and innovative products, we now have the ability to cover the more prevalent conditions that may impact today’s dynamic workforce. These products are closely aligned with our Cigna medical plans.

Integrating Cigna medical and Cigna supplemental health benefits provides employees with access to the Cigna Simple File® – auto compare program, at no additional cost. Through this program, we carefully review Cigna medical claims and automatically remind employees to submit their eligible hospital and accident claims. Our integrated approach leverages our insights and holistic view of health to help bring our customers a better experience. Employees now have the flexibility to call-in for claims submissions, or file online at www.SuppHealthClaims.com. They call or log in, we file, we pay. That’s Cigna. Together, all the way.

The health care of our customers is our #1 priority, and we believe that a whole person approach to mind and body wellness includes financial protection and peace of mind. For more information about our products, you can click here, or contact your Regional Sales Director of Supplemental Health.

June 23, 2020
Cigna launches virtual dental care to support customers during COVID-19 pandemic.

The dentist will see you now.

Toothaches, chipped teeth and oral infections don’t care what time of day it is. But neither do the Cigna Dental Virtual Care dentists. If an individual needs dental care and they’re unable to reach their regular provider, Cigna dental plan members have the option to consult with a dentist through a video call. The best part? Cigna Dental Virtual Care is available 24 hours a day, seven days a week at no additional cost to Cigna Dental customers, through July 31, 2020.1

We recommend that members contact their dentist first to see if they can provide virtual care, but we recognize that this may not always be possible. That’s why we’ve partnered with The TeleDentists, a virtual dental care company that’s been serving customers since 2018. The TeleDentists connects customers with a licensed dentist who, through a video call, can help address urgent dental situations like toothaches, infection, swelling, bleeding, and more. They can also prescribe medications2 to be filled at your local pharmacy, if necessary.3 Of course, this type of care delivery precludes dentists from performing more involved procedures. However, if a dentist determines such care is needed, they can help guide patients through the next steps.

Cigna plan members can access virtual dental care4 by simply logging on to their myCigna.com account and follow the prompts to the virtual care portal.

  1. Availability of Cigna Dental Virtual Care services may vary by location and plan type and is subject to change.
  2. Prescription medications are not covered on Cigna Dental plans. For information on out-of-pocket costs for prescribed drugs, please refer to your medical or pharmacy plan documents.
  3. Dentists are unable to prescribe opioid or narcotic medications, and are subject to all laws in your residence state regarding the prescribing of medication.
  • Virtual consultations with Cigna network dentists are subject to applicable frequency limits and annual plan maximums.

All group dental insurance policies and dental benefit plans contain exclusions and limitations. For costs and details of coverage, see your plan documents. The TeleDentists is an independent company and is not affiliated with Cigna. Providers are solely responsible for any treatment provided. Video chat may not be available in all areas. Services are separate from the Cigna dental plan provider networks.

All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company (CHLIC), Connecticut General Life Insurance Company, Cigna HealthCare of Connecticut, Inc., and Cigna Dental Health, Inc. and its subsidiaries, including Cigna Dental Health Plan of Arizona, Inc., Cigna Dental Health of California, Inc., Cigna Dental Health of Colorado, Inc., Cigna Dental Health of Delaware, Inc., Cigna Dental Health of Florida, Inc., a Prepaid Limited Health Services Organization licensed under

Chapter 636, Florida Statutes, Cigna Dental Health of Kansas, Inc., Cigna Dental Health of Kentucky, Inc., Cigna Dental Health of Maryland, Inc., Cigna Dental Health of Missouri, Inc., Cigna Dental Health of New Jersey, Inc., Cigna Dental Health of North Carolina, Inc., Cigna Dental Health of Ohio, Inc., Cigna Dental Health of Pennsylvania, Inc., Cigna Dental Health of Texas, Inc., and Cigna

Where We Are and Whom to Contact

Smaller Business
51-499 employees*

25600 N. Norterra Pkwy.
Phoenix, AZ 85085-8200

Medical
Brad Anderson
Vice President of Sales
480.426.6776

Bradley.Anderson@Cigna.com

Dental

Julie Ansell
Sales Advisor
480.426.6752
Julie.Ansell@Cigna.com

CGI

Paul Storto
Sales Manager
480.881.6414
Paul.Storto@Cigna.com

Supplemental Health
Savannah McCord
Regional Sales Director
704.215.0652
Savannah.McCord@Cigna.com

Small Client Retention
Jamie Romero
Vice President, Client Management
480-426-6680
Jamie.romero@cigna.com

Medium Business
500 - 4,999 employees**

25600 N. Norterra Pkwy.
Phoenix, AZ 85085-8200

Medical

Jerry Smith
Director of Business Development
602.326.1547
Jerry.Smith@Cigna.com

Dental

Nicole (Niki) Logan
Dental Sales Manager
623.271.3108
Nicole.Logan@cigna.com

CGI

Paul Storto
Sales Manager
480.881.6414
Paul.Storto@Cigna.com

Supplemental Health
Savannah McCord
Regional Sales Director
704.215.0652
Savannah.McCord@Cigna.com

Medium Client Retention
Roger Shive
Vice President, Business Development & Retention
480.426.6754
Roger.Shive@Cigna.com

Large Employers
5,000 or more employees

25600 N. Norterra Pkwy.
Phoenix, AZ 85085-8200

Medical

Farheen Dam
West Market Leader, U.S. National Accounts
949.877.9900
Farheen.dam@cigna.com

Dental

Brent Rossum
424.297.2487
Brent.Rossum@cigna.com

CGI
Mike Banks
Vice President
National Accounts
310.415.6616
Michael.Banks@Cigna.com
Global Health Benefits

8505 East Orchard Road, 5T1
Greenwood Village, CO 80111

Jeff Pezza
303-566-4634
Jeffrey.Pezza@Cigna.com

Individual Private Medical Insurance

James Elbaum
Business Development Manager
480.622.8625
James.Elbaum@Cigna.com

*In most states, Cigna offers group insurance coverage to employers with 51 or more full-time employees, as well as administrative services for self-funded plan with as few as 25 full-time employees. For more information about your state, contact your Cigna sales representative.

** Medium Business employers have 501 - 4,999 employees or may have more than 5,000 employees and are located in a single state.