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Cigna Group Insurance® (CGI) is committed to improving the employee experience by continuing to invest in our online capabilities. CGI provides a more convenient, seamless way for our customers to connect with us and access their disability plan/detailed claim information whenever and however they like. We’ll be launching many new disability employee self-service digital enhancements over the next year – all focused on creating an even better customer experience. Some key capability enhancements include: An updated employee self-service site, two-way texting, eSignature authorization, real-time claim progression tracking, secure messaging, digital claim submissions and more. Click here to learn more about the disability employee self-service capabilities that are coming soon.