December 2017

Cigna’s Voluntary Consumer Survey results

Having health insurance is important, but on its own, may not be enough when an accident, injury or serious illness occurs. As medical costs continue to rise, employees need to pay closer attention to their overall benefits package and understand the different types of voluntary benefits offered that can help provide them with additional financial protection.

Cigna surveyed full-time employees (aged 25-65) who enrolled in employer-offered benefits in the past two years and were also involved in making benefit decisions. Through our consumer research, we learned that employees worry that they’re unprepared for unexpected health care financial burdens. We also learned that the number one reason employees don’t purchase voluntary benefits is due to cost – but, as we know, it can cost more not to have these benefits if an accident, injury or illness occurred.

  • Click here  to learn more about how women perceive voluntary benefits and how knowledge may be the key to adoption.
  • Click here to learn more about this demographic and their attitudes toward purchasing voluntary insurance benefits.